Codes I generate and the key fobs unlock with no issues but they do not work to lock the lock. Only the manual lock works. Anything I can check?
We noticed that when guest open the front door and are leaving, the lock will stay in the lock position and will not allow our guest to close the door. We are having to either unlock the door or put in our code to lock the door. The lock will stay open and will prevent the door from closing. Any help you be great.